Stop fielding tenant maintenance calls
at 11pm. One number handles everything.
Reactive repairs, planned maintenance and compliance — all handled under one contract. 24/7 cover, single monthly statement, no mark-up on contractor invoices. You stay informed without being involved.
The four things that keep a portfolio running — and the two most managing agents skip.
Reactive cover gets quoted. Compliance management and planned maintenance are what actually protect your investment — and most agents treat them as optional.
Reactive Maintenance
Tenants call one number — ours. We triage, dispatch the right trade and update you and the tenant on progress. Out-of-hours emergencies handled the same way, 365 days a year.
Planned Maintenance
Annual gas service, boiler maintenance, gutter clearance, exterior decoration, fire alarm testing — scheduled in advance and completed without you having to manage it.
Compliance Management
Gas safety certificates, EICRs, EPCs, PAT testing, HMO licensing — tracked in our system and renewed before expiry. We tell you when something is due, not when it's already overdue.
Contractor Procurement
For works beyond our in-house trades, we source, oversee and sign off specialist contractors. You don't need a relationship with a roofer, a damp specialist or a structural engineer — we have them.
Every management contract covers:
- Single tenant-facing maintenance helpline
- 24/7 out-of-hours reactive cover
- Preventative maintenance scheduling
- Contractor procurement & oversight
- Gas safety (CP12) tracking & renewal
- EICR and electrical compliance tracking
- EPC management
- Monthly property reporting
The six things that matter most — and that most managing agents don't deliver.
These are the gaps landlords describe when they've tried other routes. Managing it themselves. Using an agent who marks everything up. We've built specifically around each one.
One number. One bill.
Every trade, every job, every invoice consolidated into a single monthly statement. One number to call for everything.
24/7 emergency cover
Boiler failure at 11pm on a Sunday. Burst pipe on Christmas Eve. We have an on-call team for genuine emergencies — not an answerphone.
Compliance never lapses
Gas certs, EICRs, EPCs — tracked and renewed before expiry. You get an alert well in advance, not a notification that you're already in breach.
No mark-up on contractors
Specialist contractors billed at their invoice rate. We don't take a margin on subcontracted work — you see the actual cost.
A lapsed gas certificate is a criminal offence. We track yours so you never find out the hard way.
An expired EICR means you can't legally serve a Section 21. A missed HMO renewal can invalidate your licence. We track every compliance document across your portfolio and alert you 60 days before anything is due — not the day it's already overdue.
Four steps from first call to fully managed — usually within two weeks.
A clean handover for you and your tenants. We audit what's there, fix what's lapsed, and take over so you don't have to chase the transition yourself.
Portfolio audit & onboarding
We review your current properties, compliance status and any outstanding maintenance. We identify what's due, what's lapsed and what needs attention before the management starts — no surprises after month one.
1–2 weeksCompliance baseline
Gas certificates, EICRs, EPCs and any other required documents gathered, uploaded and dated in our system. Renewals scheduled forward. Tenants notified of the new maintenance contact.
Before go-liveGo-live
Your tenants receive a notification with the new maintenance contact number. From this point, all reactive and planned maintenance is routed through us. You receive a copy on anything above an agreed threshold.
Typically day 14Monthly reporting
End-of-month statement covering all works completed, all costs incurred and any compliance items due in the next 60 days. Available as a PDF or in our online portal.
Every month, without chasingStill managing your portfolio yourself at 11pm?
One number for you, one number for your tenants. No mark-up on repairs. Monthly reporting. Compliance tracked before it lapses.
Building management questions, answered.
A monthly retainer per property, plus materials and labour at trade cost. No mark-up on contractor invoices — what the contractor charges us is what you pay. The retainer covers the helpline, compliance management, reporting and our time coordinating all works.
From three to three hundred. We work with private landlords, family offices, small developers and housing associations. The system and reporting are the same regardless of size.
Yes — including HMO licensing applications, fire safety compliance, room-by-room maintenance tracking and more frequent inspection cycles where required.
They call the helpline. A member of our team answers or calls back within 30 minutes. If it's a genuine emergency (no heating in winter, active leak, no hot water), we dispatch that night. If it can wait, we book it for the next working day.
Yes — we handle the transition including notifying tenants, collecting existing compliance documents and picking up any outstanding maintenance items. Transitions typically complete within two weeks.
Only if you want to be. Most of our landlords set an expenditure threshold (typically £250–500) below which we proceed without approval, and require sign-off above it. You receive a monthly report and notifications on anything significant.
We survey, obtain three quotes where practical, recommend a contractor and seek your approval before proceeding. We then oversee the work and sign it off on your behalf. All paperwork and warranties retained in your portal.
Gas safety (CP12 annual), EICR (every 5 years), EPC (every 10 years or on re-let), PAT testing where required, fire alarm and emergency lighting testing, HMO licence renewals and legionella risk assessment schedules.
Still have questions? Call 07405 739028 (Mon–Sat, 7am–7pm) or email info@corebuildgroup.co.uk.
Individual trades for your managed properties.
General Repairs
Ad-hoc repairs for individual properties — real start times, no call-out fee, multi-trade visits.
Read moreDecorating
Full property repaints between tenancies — spec-grade prep, fixed price, fast turnaround.
Read moreFlooring
Replacement flooring between lets — engineered oak, LVT and carpet with subfloor prep.
Read moreReady to stop being the de facto property manager?
Tell us how many properties you manage and what's causing the most friction — tenant calls, compliance gaps, unreliable contractors. We'll put together a management proposal within three working days.