Privacy Policy

Who we are

Core Build Group is a multi-trade renovation company based in London. We provide kitchen fitting, bathroom fitting, flooring, decorating and general repair services across London and the South East.

For questions about this policy, contact us at info@corebuildgroup.co.uk.

What we collect and why

When you submit the quote request form on this website, we collect:

• Name — so we know who we are calling back
• Phone number — to call you about your enquiry
• Postcode — to confirm we cover your area before arranging a visit
• Message (optional) — to understand the scope of the project before calling
• Email (optional, contact page only) — as an alternative contact method
• Service type and preferred timeline (optional) — to direct your enquiry to the right tradesperson

We use this information solely to respond to your enquiry, arrange a site survey, and provide a quote. We do not use it for marketing without your consent, and we do not sell it to third parties.

Cookies and analytics

This website uses the following third-party cookies:

• Google Analytics (GA4) — collects anonymised data about how visitors use the site: pages visited, time on page, and how users arrived. This data is used to improve the website. You can opt out using Google's opt-out browser add-on or by adjusting your browser's cookie settings.
• Google Ads — if you reached this website via a Google advertisement, a conversion cookie may be set. This is used to measure the effectiveness of our advertising. Google's advertising privacy policies are available at policies.google.com/technologies/ads.

We use Google Tag Manager to manage these tags. No personally identifiable information is sent to Google Analytics or Google Ads.

How long we keep your data

Enquiry data (name, phone, postcode, message) is retained for as long as it is needed to manage your enquiry and any resulting project. If no project proceeds, enquiry data is deleted after 12 months. Customer and invoice records are kept for 6 years as required by HMRC.

Your rights and how to request deletion

You have the right to:

• Request a copy of any personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to how we use your data

To make any of these requests, email info@corebuildgroup.co.uk with the subject line “Data request”. We will respond within 30 days.

Contact

Core Build Group
London, UK
info@corebuildgroup.co.uk